The financial report published by GAMIVO on Friday, May 15, indicates that the company has successfully kicked off 2026. The generated results are significantly higher than those of the previous year. Furthermore, the GAMIVO.com platform has surpassed the symbolic milestone of 7 million users.
In the first quarter of 2026, GAMIVO generated PLN 4 million in revenue and PLN 1.3 million in net profit, while EBITDA reached PLN 1.6 million.
“In industries characterized by seasonality, such as ours, year-on-year comparisons are essential. We are particularly pleased that these results are 7%, 87%, and 37% higher, respectively, than at the start of 2025,” notes Tomasz Lewandowski, Member of the Board at GAMIVO.
“As a company, we have set specific objectives and are consistently pursuing them. These results further confirm that we are on the right track,” adds Mateusz Śmieżewski, CEO of the company.
The company designs, develops, and licenses the GAMIVO.com e-commerce platform, which specializes in the digital goods trade. Throughout the first quarter, the company focused heavily on platform development, including projects aimed at further enhancing the customer shopping experience.
“These are multi-stage initiatives, but users can already see the initial effects, such as a refreshed homepage and improvements to the customer panel. This makes using the GAMIVO.com platform even more seamless. Striving for the highest UX/UI standards is our priority, as it directly translates into sales volume and customer retention,” emphasizes Mateusz Śmieżewski.
At the beginning of the year, the company also undertook a series of initiatives related to Artificial Intelligence.
“AI is still a relatively new technology, and we are making every effort to capitalize on the opportunities it creates. However, we approach this methodically and avoid hyper-optimism. AI solutions can simplify and accelerate many tasks, but there are also areas where they prove to be a dead end,” notes the CEO.
One of the key areas where the company has been implementing AI is customer service. In the first quarter of 2026, a major milestone was achieved: AI took over all automated customer interactions previously handled by a traditional chatbot. According to company representatives, AI is far more efficient in this field and provides greater flexibility, resulting in higher customer satisfaction. GAMIVO is also implementing AI to optimize and accelerate internal processes.
All these changes are primarily focused on optimization, expanding the user base, and increasing brand loyalty. The fact that more people are choosing GAMIVO—with the user base surpassing 7 million in Q1—proves that these goals are being met. A significant portion of these users are gamers looking for the latest titles, classic productions, expansions, and in-game top-ups. However, the offering also includes gift cards for popular retailers, subscriptions, and software.
“A growing user base is, of course, a source of satisfaction, but it also brings greater responsibility. That is why we continue our efforts to provide a cutting-edge and intuitive e-commerce platform that meets the needs of even the most demanding customers,” concludes Mateusz Śmieżewski.
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